ClrWtrCo.
(469) 209-9452 info@clrwtrco.com

Terms of Service

Last Updated: October 1, 2026

1. Agreement to Terms

Welcome to Clear Water Co. ("ClrWtrCo.," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement made between you ("User," "Customer," or "you") and Clear Water Co., regarding your access to and use of our website at www.clrwtrco.com, our intake and quiz funnels, our communications, and our in-home water testing and treatment services across the Dallas-Fort Worth metroplex.

By accessing our website, submitting an inquiry or lead form, scheduling an appointment, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the site and our services.

2. Services & In-Home Water Diagnostic Testing

ClrWtrCo provides whole-home water filtration consultations, digital water diagnostic testing (measuring grains per gallon hardness, chlorine, chloramines, and total dissolved solids), and professional installation of salt-free water conditioning and filtration equipment.

  • Complimentary Diagnostic: Our 20-minute digital tap water test is provided 100% free of charge to qualified Dallas-Fort Worth homeowners with zero purchase obligation.
  • Homeowner Authorization: By requesting an in-home water test or system quote, you represent that you are the legal homeowner or authorized decision-maker for the property located within our North Texas service territory.
  • Transparent Quotes: System recommendations and pricing are determined on-site based on your home's unique plumbing infrastructure, main water line size, loop location, and incoming water quality. Quotes are valid for 30 days unless otherwise stated in writing.

3. SMS & Mobile Messaging Program Terms (A2P 10DLC Compliance)

Clear Water Co. operates an SMS notification and customer support program designed to provide timely updates and convenient coordination for homeowners.

SMS Program Summary:

• Program Name: Clear Water Co. Customer Notifications & Appointment Dispatch

• Program Description: When you provide your mobile number through our website, quiz funnel, Facebook lead form, or direct phone call, you consent to receive informational and transactional SMS messages regarding appointment scheduling, technician dispatch updates, digital water test results, and customer care follow-ups from Clear Water Co.

• Message Frequency: Message frequency varies based on your active appointments and service inquiries.

• Cost Disclosure: Message and data rates may apply depending on your mobile carrier and wireless plan.

• Opt-Out Instructions: You may cancel the SMS service at any time. Simply text STOP to (469) 209-9452 or reply STOP to any message you receive from us. Upon receiving your STOP request, we will send you a final confirmation text confirming that you have been unsubscribed. No further messages will be sent unless you re-subscribe.

• Support & Help Instructions: If you experience any issues or need assistance, reply with the keyword HELP to (469) 209-9452, or contact us directly at info@clrwtrco.com or by calling (469) 209-9452.

• Carrier Disclaimer: Mobile carriers (including AT&T, T-Mobile, Verizon, Sprint, and others) are not liable for delayed or undelivered messages.

• Consent Condition: Providing consent to receive SMS communications is not a condition of purchasing any goods, equipment, or services from Clear Water Co.

4. Privacy & Mobile Data Protection

We respect your privacy and safeguard your information. Our collection, use, and disclosure of personal data are governed by our Privacy Policy.

Strict Mobile Information Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. 30-Day "Spot-Free or It's Free" Guarantee

Where applicable under written contract, Clear Water Co. backs its multi-stage salt-free filtration and conditioning installations with our 30-Day Satisfaction Guarantee. Detailed warranty coverage, equipment maintenance requirements, and return terms will be specified in your written installation agreement.

6. Intellectual Property & Website Use

All content on this website—including text, graphics, logos, images, design layouts, and software—is the property of Clear Water Co. or its content suppliers and is protected by United States and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without prior written consent from Clear Water Co.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Clear Water Co., its officers, directors, employees, and licensed subcontractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of our website, communication programs, or in-home consultations.

8. Governing Law & Jurisdiction

These Terms shall be governed by and defined following the laws of the State of Texas, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or relating to these Terms or our services shall be instituted exclusively in the state or federal courts located in Rockwall County, Texas.

9. Contact Information

For questions or inquiries regarding these Terms of Service or our customer agreements, please contact us at: